The Process Made Easy For You
To start the process all you have to do is enroll! You can enroll online, in person, or give us a call at 888.379.2670. We'll happily walk you through the process!
Chat with Educator
Once enrolled, you will be called by one of our educators to walk you through the process. You will quickly receive the collection kit. All you have to do is put this in your hospital bag and bring it on the big day.
Give Kit to the Nurse
Once you arrive to the hospital just give it to the doctor or nurse, and they will know exactly what to do.
Contact HealthBanks after Child Delivery
After the cord blood/tissue has been collected, give us a call at 1-888-379-2670. One of our wonderful couriers will head to you to pick up the cord blood!
Relax and Wait
After pick up, you will receive a report once the blood/tissue process and storage is complete.
What We'll Take Care of For You
At HealthBanks, we want to take the stress off of you and your family. That's why when you are ready to have the cord blood picked up, we send our very own medical couriers. We pride ourselves on getting to you quickly and transporting the cord blood back to our lab fast.
Before leaving the hospital, the medical courier will check and inspect the collection kit. They will make sure each form has been filled out.
After making this type of investment, we want you to have peace of mind that your cord blood makes it safely to our lab, and will be processed in 24-hours or less.† That’s why the HealthBanks associate who picks up your cord blood is also the associate who delivers it safely to our lab for processing. †
Once the cord blood has arrived to our lab we will begin to process it with the AXP® processing system. This separates the stem cells from the other cells in the cord blood giving you the most amount of viable stem cells to store.
Testing is performed on both the cord blood and maternal blood to ensure the safety of the stem cells as well as the safety of the storage of the cells. We will send you a detailed report so you are fully aware of the results.
At HealthBanks, we store the cord blood & tissue using BioArchive® technology, the industry’s leading liquid nitrogen cryopreservation and storage system designed specifically for the tracking, retrieval, and storage of cord blood stem cells.
Cord Blood Report
Once your baby’s cord blood has been stored, you’ll receive a cell analysis report that details the total volume of blood collected, cell count, and cell viability of your sample. You’ll also receive a unique number for the exact location of your sample.
After your cord blood is stored, you will also receive a cord blood certificate!
† Processing and banking cord blood within 48-hours of collection is considered “acceptable” in the field however, HealthBanks processes and banks your cord blood within 24-hours or less which is considered “optimal”-a practice also used by leading public cord blood banks worldwide.