We Make The Process Easy For You

Collecting & storing your baby’s newborn stem cells is simple. Here’s a few quick steps you’ll need to take care of.

The Process Made Easy For You

Sign Up

To start the process all you have to do is enroll! You can enroll online, in person, or give us a call at 888.379.2670. We’ll happily walk you through the process!

Chat with Educator

Once enrolled, you will be called by one of our educators to walk you through the process. You will quickly receive the collection kit. All you have to do is put this in your hospital bag and bring it on the big day!

Give Kit to the Nurse

Once you arrive to the hospital just give it to the doctor or nurse, and they will know exactly what to do.

Contact HealthBanks after Child Delivery

After the cord blood/tissue has been collected, give us a call at 1-888-379-2670. One of our wonderful couriers will head to you to pick up the cord blood!

Relax and Wait

After pick up, you will receive a report once the blood/tissue process and storage is complete.

What We’ll Take Care of For You

Pick Up

At HealthBanks, we want to take the stress off of you and your family. That’s why when you are ready to have the cord blood picked up, we send our very own medical couriers. We pride ourselves on getting to you quickly and transporting the cord blood back to our lab fast.

Inspect

Before leaving the hospital, the medical courier will checkand inspect the collection kit. They will make sure each form has been filled out.

Transport

After making this type of investment, we want you to have peace of mind that your cord blood makes it safely to our lab, and will be processed in 24-hours or less.† That’s why the HealthBanks associate who picks up your cord blood is also the associate who delivers it safely to our lab for processing. †

Process

Once the cord blood has arrived to our lab we will begin to process it with the AXP™ processing system. This separates the stem cells from the other cells in the cord blood giving you the most amount of viable stem cells to store.

Test

Testing is performed on both the cord blood and maternal blood to ensure the safety of the stem cells as well as the safety of the storage of the cells. We will send you a detailed report so you are fully aware of the results.

Store

At HealthBanks, we store the cord blood & tissue using BioArchive® technology, the industry’s leading liquid nitrogen cryopreservation and storage system designed specifically for the tracking, retrieval, and storage of cord blood stem cells.

Cord Blood Report

Once your baby’s cord blood has been stored, you’ll receive a cell analysis report that details the total volume of blood collected, cell count, and cell viability of your sample. You’ll also receive a unique number for the exact location of your sample.

Storage Certificate

After your cord blood is stored, you will also receive a cord blood certificate!

† Processing and banking cord blood within 48-hours of collection is considered “acceptable” in the field however, HealthBanks processes and banks your cord blood within 24-hours or less which is considered “optimal”-a practice also used by leading public cord blood banks worldwide.

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Disclaimer: The use of cord blood and immune cells is determined by the treating physician and manufacturer of the final products and is influenced by many factors, including the patient's medical condition, the characteristics of the sample, and whether the immune cells should be further modified or expanded. Cord blood has established uses in transplant medicine; however, its use in regenerative medicine is still being researched. There is no guarantee that potential medical applications being studied in the laboratory or clinical trials will become available. Cord tissue use is still in early research stages, and there is no guarantee that treatments using cord tissue will be available in the future. Cord tissue is stored whole. Additional processing prior to use will be required to extract and prepare any of the multiple cell types from cryopreserved cord tissue. Immune cells has established uses in certain blood cancer treatment; however, its use in solid cancer is still being researched. There is no guarantee that treatments being studied in the laboratory, clinical trials, or other experimental treatments will be available in the future.

HealthBanks cryopreserves immune cells that have been collected from an individual for potential future cellular therapy use. HealthBanks does not provide medical advice, treatment or care. The use of cryopreserved cells for future immunotherapies is not guaranteed. Much is yet unknown about the future of immunotherapy and the immune cells that have been cryopreserved. The use of cryopreserved cells by commercial manufacturers for CAR-T therapy production is not currently approved by the FDA. There is active research ongoing, however, there is no guarantee that your cryopreserved cells will have a future therapeutic use. Only your health care professional can help you evaluate whether your cells might be used and if so, how they might be used. HealthBanks and its shareholders, directors, officers, agents, employees, affiliates, network of providers and provider facilities, will not be liable to you or any other party for claims relating to sample collection or if your cells cannot be used, or if any harm, injury, damage or loss results from the use of your cells. For more information, please refer to HealthBanks Service Agreement.