“With other cord blood banks, the collection part has always been fairly uneventful. The actual pick up is usually very stressful for the couple, and sadly, the focus was more on that, than on the baby. At Catherine’s birth, Steve called the HealthBanks’ representative to let her know that his wife was in labor, and to give the representative the barcode from the collection kit. After the birth, Steve called again to let the HealthBanks’ representative know that the collection kit was ready for pick up. That was it. No stress, no worry. It took 30 seconds to make that call. What I thought was great about HealthBanks was that the cord blood was not the main event…the birth of the baby was.”